description

At CarMax, we’ve revolutionized the auto industry by embracing innovation, using cutting edge technology, and by providing our customers with the honest, straightforward experience they deserve. From the minute they first interact with us to the moment they hit the road, our customers are getting an experience unlike anything they’ve ever had before. It is why we are the nation’s largest retailer of used cars. But none of what we do would be possible without the hard work and dedication of our more than 25,000 associates
nationwide. When you join our team at CarMax, you become part of a culture based on transparency, integrity, and an unwavering focus on doing what’s right, not only for our customers, but for all of our associates and the communities we live in as well. Bring your curiosity and we’ll provide you with opportunities to continue learning, to grow your skills, and to shape your career in ways you haven’t even imagined. We think differently here. We’re growing together. We’re redefining journeys.

military culture

Our Military Program Manager and a Veteran Associate provide an overview of the various Military Branches, their values and how their organizations are structured. They also review the ranks and ratings for each branch and discuss how these align to our organizational titles and responsibilities. The Veteran Associate shares their story of how they found CarMax, similarities and differences in the cultures and work environments and how they transitioned into their role.

retention support

We offer a retention support program for all military connected employees regardless of the sub groups people may belong to

orientation training and onboarding

• New Employee Orientation
• New Employee Training
• On-boarding program
• Mentorship program

military connected assistance

We've launched a Veteran Peer Mentor Program that pairs a Veteran Associate as a mentor with a new Veteran Associate for their first 90 days. We recognized that the first 90 days was critical to the new Associates experience at CarMax and sets them on the right path to a successful and engaged working experience with the company.

civilian credential support

We offer tuition assistance or other financial support toward the preparation, attainment, and/or maintaining of an academic or professional certificate, degree, or another civilian credentialWe provide training and reimbursement for Automotive Service Excellence certification testing to earn ASE certifications.

senior leadership

Matt Aman, Assistant Vice President - Strategic Initiative Integration; Jason Lowery, Regional Vice President - Service Operations