Top Level Scores
The following categories are graded on a scale of 1 to 4.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.
Amazon has developed curriculum in conjunction with Psych Armor to train non-Veteran managers that will be leading Veterans, to ensure these leaders are aware of the unique aspects of having Veterans on their teams. Additionally, Amazon has dedicated recruiters- who are Veterans and Military Spouses themselves- that are specifically focused on Veteran hiring. These recruiters provide assistance and insights on resume writing, interview prep, and general culture questions to assist Veterans in their recruitment and onboarding experiences. In addition, Amazon created a mentorship platform that is specifically designed for Veterans to assist in their onboarding.
The mentoring platform connects the military community with mentors that can offer insight, guidance, and recommendations for navigating the Amazon landscape. The platform automatically recommends mentee/mentor connections, based on profile information and inputs provided by both groups. This platform also delivers time-based customized content to both the mentee and mentor created specifically to support military hires at Amazon. Mentors and mentees conduct six-seven meetings over the course of 12 months, and have a dedicated program management team to assist with questions and provide additional resources as needed.
Mentees can find local or non-local mentors, and the platform also provides programmatic structure for onboarding, as leaders can choose to leverage this tool to help military new-hires connect with experienced Amazonians and utilize the research and content around the year-one experience in one (automated) place.
military spouse recruitment and hiring
The Military Spouse Hiring efforts of Amazon continue to grow and are currently focused on three pillars: 1) external recruiting, 2) internal engagement, and 3) workforce development. External recruiting efforts are focused on hiring military spouses into contract and blue badge roles, specifically in HR, Talent Acquisition, Legal and Administration with new possibilities to expand into retail and entrepreneurship. Internal engagement efforts within the military spouses within Amazon has focused on creating a virtual milspouse chapter of Warriors@, creating branded internal and external SWAG, marking Military Spouse Month (May 2019) with multiple events, and supporting the new military spouse entrepreneurship initiative. Lastly the military spouse program is focused on creating workforce development opportunities for spouses to learn from Amazonians and create a new talent pipeline. These fellowship opportunities are created in partnership with The Pacific Mountain Workforce Development Council and Hiring Our Heroes. As the Military Spouse Program looks to the future, we aim to continue providing spouses an array of offerings to match the diversity of this unique population, both in the US and internationally in 2020.
We offer a retention support program for all military connected employees regardless of the sub groups people may belong to
orientation training and onboarding
- New Employee Orientation
- New Employee Training
- On-boarding program
- Mentorship program
military connected assistance
Comprised of more than 115 chapters globally, Amazon has a large affinity group of military service members, spouses and supporters of the military, which creates a robust support network and a sense of community. In addition, Amazon has invested in a number of programs and initiatives to continue making Amazon an even better place to work for the military including tailored onboarding efforts, mentors and customized learning and development plans. Here are a few examples:
1. Amazon offers a Military Mentorship Program that provides any service member or military spouse access to a military mentor to guide them during their first year with the company.
2. Amazon is a participant in the Hiring Our Heroes Corporate Fellowship Program and Military Spouse Fellowship Program: https://www.hiringourheroes.org/fellowships/. These programs offer the opportunity to gain valuable hands-on experience in Amazon’s work environment and are a valuable hiring tool.
3. The Amazon Web Services (AWS) Military Apprenticeship program helps members of the military community, gain valuable skills through on-the-job training that prepares them to join the world-class technical teams at AWS, without needing any previous technical experience, As part of the AWS Military Apprenticeship, they have the opportunity to receive 10-20 weeks of paid, full-time training followed by up to 12 months of paid, on-the-job training. This program allows military members to work alongside some of the best and brightest minds in the industry, gaining knowledge, certification, and placement at Amazon upon completion.
4. Amazon has also developed curriculum in conjunction with Psych Armor to train non-Veteran managers that will be leading Veterans, to ensure these leaders are aware of the unique aspects of having Veterans on their teams.
civilian credential support
We offer tuition assistance or other financial support toward the preparation, attainment, and/or maintaining of an academic or professional certificate, degree, or another civilian credential,We offer apprenticeships, internships, or other formalized, structured training program/s to assist with the attainment of a civilian credentialAmazon works closely with the Department of Labor and currently has two approved apprenticeships.
1. The AWS Apprenticeship program focuses on getting transitioning service members, veterans, and military spouses trained and hired into the Cloud Computing space. The model, which combines both paid formalized instructor led training (ILT) and on the job training (OJT), provides a mechanism for members of the military community to close technical gaps that may exist in their skillset. The program, in all of its variations, follows a pattern of 8-31 weeks of ILT followed by 12 months of OJT.
2. The Mechatronics & Robotics Apprenticeship (MRA) is designed to provide a comprehensive training and development program founded on industry recognized credentials. Registered with the U.S. Department of Labor (DoL), the MRA enables veteran candidates the ability to grow professionally while learning the skills needed to perform the duties of a Mechatronics & Robotics Technician (MRT) through classroom and on-the-job-learning. Department of Labor approval provides each Veteran participant the opportunity to utilize their GI Bill benefits while participating in either of these apprenticeships.
Sarah Rhoads (Vice President Amazon Global Air)
Ardine Williams (Vice President, HR, World Wide Operations)
Rob Stites (Vice President of Operations and Supply Chain for Amazon digital products)
John Quintas (Director, Military Affairs)
Scott Anderson (Vice President, Automated Fulfillment Centers)