Top Level Scores
The following categories are graded on a scale of 1 to 4.
U.S. Bancorp, with 74,000 employees and $495 billion in assets as of December 31, 2019, is the parent company of U.S. Bank, the fifth-largest commercial bank in the United States. The Minneapolis-based bank blends its relationship teams, branches and ATM network with mobile and online tools that allow customers to bank how, when and where they prefer. U.S. Bank is committed to serving its millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world as a trusted financial partner, a commitment recognized by the Ethisphere Institute naming the bank a 2019 World’s Most Ethical Company. Visit U.S. Bank online or follow on social media to stay up to date with company news.
All employees are required to take several training courses that discuss military culture and highlight U.S. Bank’s commitment to supporting veterans. This includes Unconscious Bias and Culture and Identity training courses. We also have targeted resources and trainings for HR, recruiters and hiring managers which includes our internal veteran hiring resources page and custom trainings help employees better understand veterans and their transferrable skills. In addition, through our Proud to Serve Business Resource Group (BRG), we provide informal training for all employees within the organization that is available at any time. In 2019, we delivered 150+ military events for employees including sessions on advancing your career and translating resumes. Also, in 2019, more than 200 of U.S. Bank’s top leaders learned about agility and leadership from a veteran keynote speaker at our annual leadership offsite.
military spouse recruitment and hiring
We are a member of the Military Spouse Employment Partnership (MSEP) and actively recruit military spouses. Our efforts include working with nearby military bases, family readiness offices and transition assistance programs, as well as participating in career fairs for military spouses. We also support our employees who are military spouses. Employees can update their military spouse status in our HR system of record at any time. In addition, through our Proud to Serve BRG, we have a custom onboarding experience for all new military spouses that includes a welcome email with pertinent information and invites to events that might be beneficial. We also give special consideration to employee requests for internal transfers made necessary by reassignments of spouses who are in the military and, as part of our expansive military leave policy, we offer paid military family/exigency leave related to a spouse’s deployment.
military caregiver policy
Through Proud to Serve, we offer events that are beneficial and open to anyone who is connected to the military, including caregivers. We’ve held several events that specifically address the unique needs and circumstances for military caregivers, including our Memorial Day keynote speaker in 2019, Jill Stephenson, a Gold Star Mother. In addition, as part of our expansive military leave policy, we offer paid military family/exigency leave for spouses/domestic partners, children or parents.
We offer a retention support program for all military connected employees regardless of the sub groups people may belong to,We offer retention support programming designed specifically for currently service Guard and Reserve employees,We offer retention support programming designed specifically for military spouse employees,We offer retention support programming designed specifically for military caregiver employees,We offer retention support programming designed specifically for women veterans,We offer retention support programming designed specifically for minority veterans (minority veterans include but are not limited to people of color, women, LGBTQ, and (non) religious minorities)
orientation training and onboarding
- New Employee Orientation
- New Employee Training
- On-boarding program
- Mentorship program
military connected assistance
U.S. Bank is focused on the growth and development of our employees and has programs and resources to aid in the retention and advancement of diverse employees. This includes our Women’s advancement initiative, African American and Hispanic leadership summits, and our robust military deployment and onboarding programs. Intersectionality is woven into all of our retention strategies, and we’re continually focused on ensuring everything from our topics and speakers to venues and catering are intentionally selected and support our strategies. Our military and veteran retention strategy is focused on supporting all diverse segments, military family members and those currently serving in the military, as well as connecting and celebrating all employees who are connected to veterans and the military. We do this through ongoing, high-touch communications, community involvement efforts, visibility to senior leadership and internal employee programs and events.
civilian credential support
We offer tuition assistance or other financial support toward the preparation, attainment, and/or maintaining of an academic or professional certificate, degree, or another civilian credential,We offer a professional licensure or certificate in lieu of military serviceU.S. Bank provides financial support to employees who participate in externally sponsored educational courses that are intended to enhance employees' professional development and their skills and knowledge related to our business. Also, we do accept military experience in lieu of technical certification in our Technology and Operations Services business line.
We have several military connected employees in senior leadership roles at U.S. Bank, including members of the National Guard and Reserve as well as veterans and military spouses/partners. Many of them play an active role in mentoring other military-connected employees, as well as serving as advocates and leaders of our Proud to Serve Business Resource Group. In addition, we have two full time roles at U.S. Bank focused on our military and veteran employee and customer efforts.