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U-Haul is marking 75 years of service in 2020 by honoring our veterans, who provided the peace from which our Company was born and still prospers. WWII Navy veteran L.S. “Sam” Shoen and his wife, Anna Mary Carty Shoen, founded U-Haul in 1945 after recognizing a basic need. While relocating from Los Angeles to Portland, the couple was forced to abandon their belongings since one-way trailer rentals did not yet exist. Their entrepreneurial spirit cultivated one idea into a moving industry, providing a new level of mobility to every American and Canadian family. Many of our first Team Members, neighborhood dealers and customers were veterans returning from war, seeking to move their families to a better life. U-Haul continues to actively recruit veterans and give them preference in the hiring process, gaining recognition as a top U.S. veteran-friendly employer. We remain committed to honoring veterans and supporting veteran causes. This is accomplished through direct assistance to numerous veteran groups, as well as participation in Memorial Day and Veterans Day parades. U-Haul plays a leading role in recognizing WWII veterans and Pearl Harbor survivors, including sponsorship of the Ford Island Control Tower renovations scheduled for completion in 2020. Thank you, veterans.

military spouse recruitment and hiring

U-Haul strives to provide the best care and support for military Team Members and their families. U-Haul prioritizes military members and their spouses. By partnering with the Military Spouses Employment Program, U-Haul ensures these family members have jobs. Additionally, U-Haul provides an Education Assistance Program to spouses. The You Matter and Healthier You Programs are also available to veteran and military spouses.

military caregiver policy

U-Haul understands the importance of having a flexible career as a military caregiver. The company offers work from home positions that can accommodate this need.

Recently, U-Haul has introduced the “You Matter Program.” In partnering with ComPsych, U-Haul is offering Team Members and their families comprehensive mental and emotional support in their daily lives. Beyond counseling, the program addresses a wide scope of wellness needs important to veterans and military spouses. The “You Matter Program” offers specific support services to these individuals at no cost.

Additionally, U-Haul offers a program called U-Haul University. U-Haul University is accredited by the Accredited Council for Continuing Education and Training (ACCET), a unique achievement for a corporate training department. This accreditation validates the program’s high standard and commitment to continuing education.

U-Haul University supports the personal and professional growth and development of veteran and military families through a wide variety of coursework. Team Members learn skills necessary for their current positions, become experts in their field, and advance skills for other jobs within or outside the company. Military spouses and veterans alike build confidence in the work they do every day. As they gain new skills, they earn credibility among their peers and enhance their self-image, all of which has a positive impact on their work and their life.

retention support

We offer a retention support program for all military connected employees regardless of the sub groups people may belong to

orientation training and onboarding

• New Employee Orientation
• New Employee Training
• On-boarding program
• Other

military connected assistance

U-Haul offers a multitude of programs to military-connected Team Members. Co-founded by a WWII Navy veteran and his wife in 1945, U-Haul understands the importance of having the highest quality support for those who serve our country.
U-Haul approaches veteran support with a holistic approach.
One way U-Haul supports veterans is through the “You Matter Program.” U-Haul partnered with ComPsych to offer Team Members and their families comprehensive mental and emotional support in their daily lives at no cost. Beyond counseling, the program addresses a wide scope of wellness needs, including specific support services for veterans.
U-Haul also offers Team Members an array of benefits and resources through its ever-expanding “Healthier You” wellness program. The program addresses four areas: health, mindset, nutrition and fitness. Features include: an EAP; nicotine cessation assistance; gym and personal trainer reimbursements; registered dietitian plans; health fairs; farmers markets; healthy meals and vending; an online health portal; U-Haul Active Day for group fitness events; a robust benefits package; and much more.
Career development is another key component of U-Haul Company’s veteran support. U-Haul University is accredited by the Accrediting Council for Continuing Education and Training (ACCET), an affiliation of educational organizations officially recognized by the U.S. Department of Education. A unique achievement for corporate training, U-Haul University’s accreditation distinguishes the program’s high standards and commitment to continuing education.
U-Haul University supports the personal and professional growth and development of U-Haul Team Members, helping them learn the skills necessary for their current positions and to become experts in their fields or to advance to other jobs within or outside the company. Team Members who take advantage of U-Haul University classes build confidence in their work. As they gain new skill sets, they gain credibility among their peers and enhance their confidence, all of which has a positive impact of their work and their life.
Through U-Haul University, Team Members can complete everything from forklift and propane certifications to leadership and computer programming course-completion certificates.
Additionally, U-Haul offers Team Members education assistance. U-Haul encourages and supports Team Members to enroll in college and university courses and recognizes the value of self-improvement. The Educational Assistance Program helps cover the cost of college tuition for associate, bachelors, masters and doctoral degrees. This program is designed to supplement career development obtained through U-Haul University.
U-Haul is partnered with many veteran-related organizations and charities. Veteran Team Members participate in a multitude of community-based events. This includes mentoring and helping wounded veterans train for marathons; preparing and serving meals to homeless veterans; helping to furnish the homes of veterans transitioning out of homelessness; participating in Veterans Day and Memorial Day parades with U-Haul moving trucks imaged with each branch of the military; and supporting Gold Star Mothers at U-Haul-hosted events. U-Haul Team Members have distributed over 1.2 million Tribute Journey greeting cards since the program’s inception in 2009.
The Tribute Journey, carried out by Gold Star Mother and artist Kathryn Cross, is an expression of appreciation for our veterans and current military service members through the hand delivery of custom greeting cards. Illustrations and poetic verses are crafted by Cross, while the cards are printed at U-Haul headquarters in Phoenix.
U-Haul strives to provide the best care and support for military Team Members and their families. Hiring military members and their spouses is a priority at U-Haul. By partnering with Military Spouses Employment program, U-Haul ensures these family members are being hired. Additionally, U-Haul provides an education assistance program to spouses.
U-Haul is proud to support and honor all veterans for their service and sacrifice to protect our freedoms. Without these men and women, our country would not be what it is today.

civilian credential support

We offer tuition assistance or other financial support toward the preparation, attainment, and/or maintaining of an academic or professional certificate, degree, or another civilian credential,We offer a professional licensure or certificate in lieu of military service,We offer apprenticeships, internships, or other formalized, structured training program/s to assist with the attainment of a civilian credentialEducation Assistance: U-Haul encourages and supports Team Members who enroll in college and university courses in order to obtain an associate, bachelor’s, master’s or doctoral degree. Recognizing the value of self-improvement and continuing education, the Educational Assistance Program can help cover the cost of tuition.

U-Haul University (UHU): U-Haul supports the personal and professional development of Team Members, helping them learn necessary skills for their current positions and become experts in their fields (or to attain other jobs within U-Haul). UHU is accredited by the Accrediting Council for Continuing Education and Training (ACCET), an affiliation of educational organizations officially recognized by the U.S. Department of Education. A unique achievement for a corporate training department, UHU’s accreditation validates the program’s high standards and ongoing commitment to education.

Through UHU, Team Members can complete forklift and propane certifications, obtain a master technician certification in the U-Haul Technician-Training Program, as well as earn course-completion certificates and continuing education units (CEUs) in a broad range of subjects including the following:

• Leadership
• Operations training (centers, dealers, area field managers (AFMs), self-storage, marketing companies, Moving Help, U-Box containers, etc.)
• Human Resources and Benefits
• Call Center and Customer Service
• Computer programming and cyber security
• Environmental Health and Safety, Risk Management and Sustainability
• Truck and trailer maintenance and repair

senior leadership

U-Haul was co-founded in June 1945 by returning Navy veteran L.S. “Sam” Shoen and his wife, Anna Mary Carty Shoen. With $4,000 of accumulated Navy pay and the courage formed by the cauldron of WWII, Sam and Anna Mary started U-Haul immediately upon his discharge from the Navy. With the help of other veterans, the young couple turned an idea into an industry. Today U-Haul serves all of the U.S. and Canada, helping 11 million families move every year.
To commemorate celebrating 75 years of service this year, U-Haul is sharing stories of its pioneers who served in WWII, and then returned home to start a new life after the war, and in doing so planted the seeds of prosperity for U-Haul, a product of the peace for which they fought.
U-Haul recently saluted veterans who served in the European theater, and currently is saluting the men and women of the Pacific theater. These tributes will peak triumphantly with Pearl Harbor Aviation Museum’s dedication of the renovated Ford Island Control Tower at Pearl Harbor on Aug. 29. U-Haul Pacific theater veterans’ bios and photos will be displayed in the tower lobby.
To read the tributes and learn more about these U-Haul veterans, visit the History and Culture section of myuhaulstory.com